Guestbook

We are always happy to receive reviews and will act on any constructive feedback if we can. Most reviews are posted on Trip Advisor, posted on our Facebook page or left in our Guestbook.  Some of our reviews from the past few years are posted here.

Really lovely flat looks much nicer in real life than in the photos. Great location, we were staying for a wedding at the Hotel so couldn't have been any better. Short walk to shops and beautiful scenery.

Resort

30 Dec 2023

Great location Great cottage . Very cosy cottage close to village centre. Communication with owner excellent. Would not hesitate to book again

Steve

17 Oct 2023

Enjoyed another fantastic week in this lovely apartment. Very handy for shops, steamer and places to eat. Lots of walks straight from the door. Many thanks. We will be back.

Keith

21 Oct 2022

What a beautifully maintained spacious apartment in a great location! We originally booked for guests to stay for our wedding at the Inn on the Lake, Paul was so helpful in changing our booking when this was postponed to the next year. He was easily contactable throughout the process and gave all information needed for our stay. We stayed for one night before the guests arrived and were so impressed with how modern everything was, great views and even a little Christmas tree up which we thought was a nice touch! Kitchen had everything we’d need and a range of tv subscriptions like Netflix for an evening. Great base for our guests staying there to get ready on the day of our wedding and be only a few metres away from the hotel. Thank you so much for a great stay!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your response:
"Hi Holie, So pleased that your wedding was eventually achieved. Thank you for your kind comments about Stoney Steps. Do consider coming back in the future for a holiday. best wishes Paul"

Hollie P

03 Jan 2022

A beautiful venue, we knew that already but was impressed with how lovely flat 5 was. Plenty of room and needed for nothing more than we expected. Beds were soooooo comfy. Definitely will be returning!

Smelgie

07 Nov 2021

We originally booked Stoney Steps for a wedding back in Jun 2020, due to COVID-19, the wedding was postponed until Jul 2021, Paul kindly moved our booking at no extra cost. The apartment is modern and very well equipped inside, we were very grateful for the use of the travel cot & high chair. You are right in the centre of Glenridding, but away from the crowds in the grounds of the hotel. the 9.30am checkout was a bit of a shock after a 3 day wedding celebration, but overall a great place to stay and excellent communcation from the the owner throughout.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your response:
"Thank you Guy for your positive and helpful review. Please do come again. A quick note about the 9.30am departure, It is to allow our caretaker time to thoroughly disinfect and clean the apartment ready for the next guests. We will be making it later once it is safe to do so. Best wishes Paul"

Guy E

14 Jul 2021

Just returned from our 2nd visit to Stoney steps. Another fantastic holiday in this great well located flat, it is situated in the fantastic Helvelyn climbing area. The flat is well furnished and the beds are so comfortable. The kitchen is ideal for all those cooked meal after exploring Windermere, Ambleside, Keswick and plenty of swimming in Ullswater Lake for our 2 dogs. Plenty of places to eat locally. Many thanks again. We are well rested and will book again soon for z return trip. Carole

Carole

05 Jul 2021

Just enjoyed another week in this fantastic property. Couldn’t ask for a nicer place to stay. Spotless and very well furnished. Location is great with plenty of shops, places to eat and things to do. Thank you.

Keith H

14 Jun 2021

Very comfortable, cosy and well equipped accommodation in Glenridding. We were there to do some mountain biking and the location suited us very well for easy access to the bridleways up the mountains. The Ramblers Bar in the hotel is about ten paces away for meals/drinks, though we mainly self catered as the kitchen has everything you need to cook full meals. As the weather was quite rainy we found the provided electric dryer most useful to get our kit dry for the next day. Would very much recommend Stoney Steps.

Explorer

29 May 2021

We had a great stay at stoney steps last weekend. This apartment has everything you could need for your stay. Excellent communication with Paul prior to our stay. Highly recommend and we can't wait to stay again next year for our sons wedding at the inn on the lake hotel. For anyone attending a wedding there, this apartment is perfect as it's directly opposite. 5 star apartment.

1972Storm

22 May 2021

A great location and clear arrival instructions mean first impressions are great. The apartment is in a small block at the back of the Inn on the Lake, opposite their temporary (?) marquee for outdoor dining. It is a sparkling clean, well maintained, 1st floor apartment with everything provided. Comfortable and high quality. A couple of hints: in the bathroom, the electric shower is pretty weak, but us that alongside the handheld from the bath provides a more powerful jet. Water does get everywhere so a squeegee would be handy. In the kitchen the inventory doesn’t match the stock - mostly more is provided but a couple of things weren’t there. We had no probs but if in doubt, make a note. We had an incredible stay, and if the owner can sort the weather for you to be as stunning as it was for us, you’ll truly benefit!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Your response:
"Thank you for your positive review. Electric showers can be an issue, but we thought we had solved it by having quite a high capacity one. The direct handheld shower is extremely powerful, as I said in the notes I sent you. I normally use it sitting down in the bath to keep the water in and prevent it taking off!!! Please do come again, Best wishes Paul"

Mo B

26 Apr 2021

This was a well needed break after working all of lockdown and was our first holiday to the Lake District. This apartment was situated in a beautiful area and had all of the luxuries you needed, exactly like a “home from home”. The instructions Paul sent were easy to follow and I could not be happier with the location and apartment itself. It was close to a variety of walks, varying in difficulty and the Ullswater steamers which can take you (& dog) to different areas around the lake. I am so pleased I found this place, myself, my partner and our Lakeland terrier loved it and we would book this apartment again. Thankyou!

R Swan

12 Sep 2020

Lovely flat. Everything you could need was there. Absolutely nothing to complain about. Nice modern kitchen. Beds all comfortable. Very quiet location, although I imagine it could be noisier if there is a wedding at the hotel. Perfect location for walking and using the lake. Couldn't be closer for weddings at the hotel. Loved the window seats. Will definitely be returning and really looking forward to next years trip.

R.

13 Jul 2020

Perfect place for wedding guests to stay during inn on the lake wedding. Cosy and comfy apartment and owner is very informative. Would definitely stay again and would recommend.

Mc G

04 Dec 2019

This wasn't our first stay at the flat, hardly surprising since it has everything you could wish for. The location is ideal, it has a new fitted kitchen which even has a washer drier, and is a comfortable home from home.

P.

31 Oct 2019

Very good comfortable flat. Good firm beds. Kitchen new and well equipped. Great situation and use of the Hotel garden

Z.

24 Aug 2019

We started coming to this flat well over a decade ago, pleased to say it's still as lovely as ever with a great, new modern kitchen and bathroom! Excellent location, 2 minutes walk from the lake and 20 seconds from a bar! It really does feel like a home away from home: surrounded by amazing places to walk, a sailing and kayaking centre and stunning views, as well as a cosy flat to sit and read a book on those rainy days (of which there WILL be many)!

D.

08 Aug 2019

An absolutely beautiful place to stay. Well equipped and very clean. We stayed here for my nieces wedding which was at the Inn on the Lake. Well placed as just across from the reception room! A very well cared for and lovely place to stay. Would highly recommend for anyone wishing to stay in the area. The Travellers pub does amazing food with good portion sizes and there are plenty of other places to eat too for example the Helvellyn Kitchen and Beckside bar too. Great that you can park within easy reach of the flat too. Thank you Paul for a fantastic visit. Email with instructions was well worded and explained everything in fantastic detail which was great. Once again thanks for a fantastic place to stay

N.

24 Jun 2019

Stoney Steps was such a fantastic flat. Couldn't have been more handy for shops, walks around and near the lake. Brilliant that we could just walk across to the hotel for a meal, drink or clotted cream scone tea! We thoroughly enjoyed our stay and will be back. Gem (retired greyhound) was very happy with all the different walks! Many thanks.

K.

21 Jun 2019

Fantastic break in a great location
Stoney Steps is a very comfortable, conveniently located flat, in the grounds of the Inn on the Lake, Glenridding. Plenty of parking, a pub/restaurant on the doorstep, further hostelries/coffee shops at hand, the great outdoors all around, nicely furnished and warm. There are shops in the village, but the nearest supermarkets are in Penrith. For the budding chefs amongst us, plenty of utensils and decent knives! Couple of points: the fridge freezer is diminutive, so don't expect to stick a week's family shopping in it! Could do with a washing machine and tumble drier for those muddy forays on the mountains. WiFi a bit hit & miss (well, it is very rural) and Freesat TV a bit fiddly. Overall, we loved it and will rent it again.

OWNERS NOTE: We always welcome feedback and are happy to print reviews, warts and all!
Shortly after this review was posted the planned upgrade of the kitchen took place and, (what we agree was a very small fridge), was replaced with a 60/40 fridge freezer. There is now plenty of room for your food. At the same time, a washer/dryer was also installed in the kitchen.

99Gadget

10 Jan 2018

Fantastic accommodation in ideal location
Set in the grounds of Inn On The Lake it was perfect accommodation for family of 6 attending wedding at hotel and at a fraction of the price in the hotel. Stoney steps had everything we needed and was cosy & homely. The kids loved the bunk beds & the whole flat was surprisingly spacious. Thank you to Paul the owner I hope we will be back soon.

Andrew A

07 Dec 2017

Lakes Escape
We had a great time at the flat and we loved it (Alice & Erin). Fantastic location on Ullswater. Enjoyed the lake & mountains in the day, & back to a comfortable home from home in the evening. Maybe a bigger fridge required if not eating out & staying for the whole week.

James M

06 Dec 2017

Good Choice
Excellent location next to the inn on the lake and just about the centre of Glenridding the flat was spotless and comfortable. The radiator in one of the bedrooms didn't work but nevertheless the entire flat was nice and warm. Sorting out the TVs remote took a bit of working out but once done there were plenty of channels to watch.

PeterPhil10

18 Oct 2017

Excellent accommodation
Attended a wedding at the in on the lake, Stoney Steps provided everything we needed in excellent surroundings, will be booking again soon

Robert G

10 Oct 2017

Perfect location, spacious cottage.
Recently stayed here for three nights for my nieces wedding at the Inn on the Lake, absolutely perfect location. Very spacious cottage with plenty room for the five adults and two dogs in our party. Perfect for people attending a celebration at the Inn on the Lake, also perfect for walkers with beautiful scenery. The bedrooms are very spacious and amenities in the cottage are fantastic. Highly recommended for a comfortable stay in a beautiful setting.

Jerry W

19 Sep 2017

Great self catering flat in a great location.
A very nice, spacious flat in an amazing location for walking. Great value. Would definitely use it again.

Richard A

03 Sep 2017

Stoney Steps
Brilliant brilliant brilliant perfect location lovely flat with all you need couldn't fault the place stayed because was best man to my mate who got married in the in on the lake. Was closer to the hotel than the people staying in the hotel. And cost two families the weekend. What it would have cost 1 family for one night 👍👍👍👍👍👍 book now

Birdy4242

30 Aug 2017

Welcoming home from home. Everything you would need for a holiday.
The apartment was clean and thoughtfully furnished throughout. Excellent location in hotel grounds, just a step away from a family wedding which was perfect for us. Glenridding is a beautiful place with plenty to enjoy on site and close by. We thoroughly enjoyed our stay and would be happy to return for a longer holiday.

Chris MC2016

03 Aug 2017

A break in Glenridding
The flat is in an excellent location for walks with a good selection of pubs. Comfortable and spacious, it is dog friendly with good facilities. Will visit again.

Barbara H

15 Jun 2017

Great comfy stay
Lovely flat as reviewed by others. Paul has emailed detailed instructions well before our arrival so never had any problem. Aira force waterfall is couple of miles away. Flat is literally next to Lake and has beautiful scenic views around. Would love to visit again.

Sheikh 111

08 Apr 2017

Pleasant Surprise
We stayed for a family get together and where pleasantly surprised real value for money. On arrival we came into a very clean, surprisingly spacious accommodation. Its the perfect base, very central yet quiet even when there was a wedding reception going on at the hotel on Saturday evening. The setting is gorgeous and the hotel grounds are beautiful. My husband went fly fishing off the jetty in front of the hotel. The owner and property manager are incredibly friendly and helpful. I am definitely recommending it to all my friends and family and will return for a longer stay.

Sonja J

28 Mar 2017

Great little place in convenient location
Had a wonderful stay in Stoney Steps this winter. The flat is a good size, well presented and good value for money. Good location making access to the Lakes and all that walking very easy. There might be more luxurious places to stay but the feel of this flat is very homely. The facilities in the kitchen are basic but everything we needed was there. It was clean when we arrived, warmed very quickly and provided a good base for exploring all the Lakes have to offer.

DAH 993

27 Feb 2017

Super location for this great flat!
We had a great week staying in this very well appointed flat. We did 5 walks straight from the door and could have done more. The flat is very well equipped with comfy furniture and beds. Plenty of kitchen utensils, crockery and space for storing mountain rations. The local information brochures, maps and wainwright books were more than sufficient to help us out with local details. The shower was powerful and hot and even lasted for 5 people worth of showers in one go! I would definitely recommend this flat for 6-8 people as long as two people don't mind a futon in the lounge, it was pretty comfy as futons go! We will definitely use this flat again. The owner was very helpful and all the details we needed were sent well in advance.

Emily B

21 Feb 2017

Great apartment stay with all you need and gorgeous views
Loved our stay in in this apartment. For the same price it less than a hotel room we had a spacious apartment for us and our two dogs. Great views of the hills and walks from the doorstep up Hellvelyn or around the lake. Nice village with a few pubs for tea and we had a night in as the kitchen is fully equipped. Would definitely book again.

Vicky W

15 Feb 2017